Privacy Policy | Sasquatch Tree Services

Effective Date: TBD - To be set by owner
Last Updated: TBD - To be set by owner

Introduction

Sasquatch Tree Services ("we," "us," "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website (sasquatchtreeservices.com) and our services, including our self-service bid request application.

By using our website or submitting information through our bid request system, you agree to the collection and use of information as described in this policy.

Information We Collect

Information You Provide Directly

When you use our website or request a bid, you may provide us with:

Contact Information: Name, email address, phone number, property address
Project Details: Information about your tree service needs, measurements, descriptions
Photos: Images you upload of trees, property, or project areas
Communication: Messages sent through contact forms or email

Information Collected Automatically

When you visit our website, we may automatically collect:

Technical Information: IP address, browser type, device type, operating system
Usage Data: Pages visited, time spent on site, links clicked, referring website
Cookies and Tracking: Information collected through cookies or similar technologies (see Cookies section below)

How We Use Your Information

We use the information we collect for the following purposes:

Providing Services

Processing and responding to bid requests
Communicating about your project
Scheduling and completing tree service work
Answering questions and providing customer support

Business Operations

Improving our website and services
Analyzing usage patterns and trends
Maintaining security and preventing fraud
Complying with legal obligations

Marketing (with your consent)

Sending service updates or promotions
Following up on completed projects
Building customer testimonials (with explicit permission)

Note: We do not sell or rent your personal information to third parties for their marketing purposes.

How We Share Your Information

We may share your information in the following limited circumstances:

Service Providers

We may share information with trusted third-party service providers who help us operate our website and business, such as:

Web hosting providers
Email service providers
Payment processors (when applicable)
CRM systems (customer relationship management)

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements

We may disclose information if required by law, such as:

Responding to subpoenas, court orders, or legal processes
Protecting our rights, property, or safety
Investigating potential fraud or security issues
Complying with regulatory requirements

Business Transfers

If Sasquatch Tree Services is sold, merged, or transferred to another entity, your information may be transferred as part of that transaction.

With Your Consent

We may share information for other purposes with your explicit consent.

Photos and Uploaded Content

What We Do With Your Photos

When you upload photos through our bid request system:

Purpose: We use photos solely to assess your project and provide accurate bids
Storage: Photos are stored securely on our systems or cloud storage providers
Access: Only authorized Sasquatch Tree Services personnel access your photos
Retention: We retain photos for the duration of your project and may keep them for business records

Your Rights Regarding Photos

We will not use your photos for marketing or promotional purposes without your explicit written consent
We will not share your photos publicly or with third parties except as necessary for providing services
You may request deletion of your photos after your project is complete (see Your Rights section below)

Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include:

Secure servers and encrypted connections (SSL/TLS)
Access controls limiting who can view your information
Regular security assessments and updates

However, no internet transmission or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files stored on your device that help websites remember your preferences and improve your experience.

How We Use Cookies

We may use cookies for:

Essential Functions: Enabling core website features
Analytics: Understanding how visitors use our site (e.g., Google Analytics)
Preferences: Remembering your settings and choices

Your Cookie Choices

Most browsers allow you to control or disable cookies through settings. Note that disabling cookies may affect website functionality.

Currently: We do not use third-party advertising cookies or tracking for behavioral advertising.

Third-Party Links

Our website may contain links to third-party websites (e.g., social media, review sites). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.

Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately and we will delete it.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Access and Correction

You have the right to:

Access the personal information we hold about you
Request corrections to inaccurate or incomplete information

Deletion

You may request deletion of your personal information, subject to:

Legal obligations requiring us to retain certain records
Legitimate business needs (e.g., ongoing projects, billing)

Opt-Out of Marketing

You may opt out of marketing communications at any time by:

Clicking "unsubscribe" in marketing emails
Contacting us directly (see Contact section below)

Note: You cannot opt out of essential service communications (e.g., bid responses, project updates) while we are providing services to you.

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act, including:

The right to know what personal information we collect and how it's used
The right to request deletion of your information
The right to opt out of the "sale" of personal information (note: we do not sell personal information)

To exercise these rights, contact us using the information below.

Data Retention

We retain your personal information for as long as necessary to:

Provide services you requested
Comply with legal obligations
Resolve disputes and enforce agreements
Maintain business records

Typical retention periods:

Bid requests and photos: Duration of project + 1-3 years for business records
Contact information: Until you request deletion or opt out
Website analytics: Aggregated data may be retained indefinitely

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will:

Update the "Last Updated" date at the top of this policy
Notify you of significant changes via email or website notice (when practical)

Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us:

Sasquatch Tree Services
Email: [Privacy Email Address]
Phone: [Phone Number]
Address: [Business Mailing Address]

We will respond to privacy inquiries within a reasonable timeframe (typically within 30 days).

Consent

By using our website and services, you consent to this Privacy Policy and our collection and use of information as described herein.

Last Updated: TBD - To be set by owner
Sasquatch Tree Services
Cache County, Utah
sasquatchtreeservices.com