Terms of Service | Sasquatch Tree Services

Effective Date: TBD - To be set by owner
Last Updated: TBD - To be set by owner

1. Agreement to Terms

Welcome to Sasquatch Tree Services. By accessing our website (sasquatchtreeservices.com), using our bid request system, or engaging our services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or services.

These Terms constitute a legally binding agreement between you ("you," "your," "customer") and Sasquatch Tree Services, a business operating in Cache County, Utah ("we," "us," "our," "Sasquatch").

2. Services Offered

Sasquatch Tree Services provides professional tree care services to residential customers in Cache County, Utah, including:

Tree trimming and pruning
Tree removal
Stump grinding and removal

We also operate a self-service online bid request system that allows customers to submit project information and receive estimates.

Scope Limitations: We provide tree services only. We do not offer landscaping, lawn care, or other non-tree-related services.

3. Use of Website and Bid Request System

3.1 Eligibility

You must be at least 18 years old and legally capable of entering into contracts to use our services. By using our website, you represent that you meet these requirements.

3.2 Acceptable Use

You agree to use our website and bid request system only for lawful purposes. You may not:

Submit false, misleading, or fraudulent information
Upload content that infringes on others' rights or contains malware
Attempt to access unauthorized areas of our systems
Use our systems in any way that could damage, disable, or impair our website
Use automated tools (bots, scrapers) without our written permission

3.3 Bid Request Submissions

When you submit a bid request:

You represent that all information and photos provided are accurate and truthful
You grant us permission to use the information and photos solely for the purpose of assessing your project and providing an estimate
You understand that bids are estimates based on the information provided and may be adjusted if conditions differ in person

4. Bids and Estimates

4.1 Nature of Bids

Bids provided through our online system or in person are estimates based on available information. They are:

Non-binding until you accept and we confirm the project in writing
Valid for 30 days from the date issued (unless otherwise specified)
Subject to change if actual conditions differ significantly from what was represented

4.2 Acceptance of Bids

A bid becomes a binding agreement when:

You accept our bid in writing (email confirmation, signed agreement, etc.)
We confirm the project and schedule in writing
Both parties agree to the scope and price

4.3 Pricing and Payment

Accuracy: We strive to provide accurate bids, but prices may be adjusted if site conditions differ from what was represented or if additional work is discovered
Changes: Any changes to scope or pricing require mutual written agreement
Payment Terms: Payment terms will be specified in your service agreement. Typical terms include payment upon completion unless otherwise agreed
Late Payments: Late payments may incur interest charges and/or collection fees as permitted by law

5. Service Delivery and Access

5.1 Property Access

By engaging our services, you grant us:

Access to your property for the duration of the project
Permission to use driveways, yards, and necessary areas to complete the work
Right to temporarily store equipment on your property during the project

5.2 Obstructions and Utilities

You are responsible for:

Identifying and disclosing underground utilities, sprinkler systems, or other hidden obstructions
Removing valuable or fragile items from work areas
Securing pets during work hours
Providing accurate information about property boundaries and easements

Damage from Undisclosed Obstructions: We are not liable for damage to underground utilities, sprinkler systems, or other obstructions you failed to disclose.

5.3 Work Schedule

We will make reasonable efforts to complete work within estimated timeframes, but schedules may be affected by:

Weather conditions
Equipment availability
Unforeseen complications
Emergency projects taking priority

We will communicate schedule changes promptly.

6. Cancellations and Changes

6.1 Customer Cancellations

You may cancel or reschedule work by providing reasonable notice:

Before work begins: No cancellation fee if you provide at least 24 hours' notice
Day of scheduled work: Cancellation fee may apply if we have already mobilized equipment
After work has started: You are responsible for payment for work completed

6.2 Our Right to Refuse or Cancel

We reserve the right to refuse or cancel service if:

Property conditions are unsafe for our crew
You provided false or misleading information
You violate these Terms
Weather or other factors make work impractical or unsafe

7. Liability and Insurance

7.1 Our Insurance

Sasquatch Tree Services maintains general liability insurance and workers' compensation insurance as required by law.

7.2 Limitation of Liability

Property Damage: We take reasonable care to protect your property during tree work. We are responsible for damage directly caused by our negligence but are NOT liable for:

Pre-existing property damage or conditions
Damage from undisclosed underground utilities or obstructions
Damage from natural tree fall patterns beyond our control
Damage to lawns from necessary equipment access (reasonable wear is expected)
Damage caused by acts of God, severe weather, or other unforeseeable circumstances

Maximum Liability: Our total liability for any claim is limited to the amount you paid for the specific service that gave rise to the claim.

7.3 Your Property Insurance

We recommend reviewing your homeowner's insurance policy to ensure adequate coverage for tree work and potential property damage.

7.4 Indemnification

You agree to indemnify and hold Sasquatch Tree Services harmless from any claims, damages, or expenses arising from:

Your breach of these Terms
False or misleading information you provided
Your failure to disclose property conditions or hazards

8. Safety and Hazards

8.1 Hazardous Trees

If we determine that a tree presents extreme hazards not evident from bid information, we reserve the right to:

Stop work until we can reassess
Revise pricing to account for additional risk and specialized techniques
Decline to complete the work if it exceeds our safety capabilities

8.2 Unexpected Hazards

Tree work can uncover unexpected hazards (rot, structural issues, wildlife nests, etc.). If we encounter hazards during work:

We will inform you immediately
We may need to adjust our approach or pricing
We will not proceed with altered work without your approval

9. Debris and Cleanup

9.1 What's Included

Unless otherwise specified, our services include:

Removal of cut branches and wood
Grinding wood chips into mulch (for stump grinding)
Reasonable cleanup of work areas

9.2 What's Not Included (Unless Specified)

Hauling away wood chips or mulch (unless requested)
Filling stump holes with soil
Grass seed or landscaping restoration
Cleanup of debris not related to our work

9.3 Wood and Mulch

Unless otherwise agreed:

We retain ownership of removed wood and may haul it away or leave it stacked on your property (your choice, specified in bid)
Wood chips from stump grinding will be left on-site unless you request removal

10. Intellectual Property

10.1 Website Content

All content on our website (text, images, logos, design) is owned by Sasquatch Tree Services or licensed to us. You may not:

Copy, reproduce, or distribute our content without permission
Use our trademarks or logos without written authorization
Create derivative works based on our website

10.2 Photos You Submit

When you upload photos through our bid system:

You retain ownership of your photos
You grant us a limited license to use photos solely for assessing your project and providing bids
We will not use your photos for marketing without your explicit written consent

11. Privacy and Data Use

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our services, you consent to our Privacy Policy.

12. Warranties and Disclaimers

12.1 Service Warranty

We warrant that:

Services will be performed in a professional and workmanlike manner
Our crew is trained and equipped to perform tree services safely
We will comply with applicable laws and regulations

12.2 No Other Warranties

EXCEPT AS EXPRESSLY STATED, WE PROVIDE SERVICES "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

12.3 Nature of Tree Work

You acknowledge that:

Tree work involves inherent risks and unpredictability
Trees are living organisms and their internal condition may not be visible
No guarantee can be made about a tree's future health or stability after trimming
Stump grinding may not prevent all regrowth

13. Dispute Resolution

13.1 Informal Resolution

If you have a complaint or dispute, please contact us first. We will make reasonable efforts to resolve issues amicably.

13.2 Arbitration

If we cannot resolve a dispute informally, you agree that disputes will be resolved through binding arbitration rather than court litigation, except for:

Small claims court disputes (under jurisdictional limits)
Claims seeking injunctive relief

Arbitration Rules: Arbitration will be conducted under the rules of the American Arbitration Association (AAA) in Cache County, Utah.

13.3 Class Action Waiver

You agree to bring claims only in your individual capacity and not as part of any class or representative action.

14. Governing Law

These Terms are governed by the laws of the State of Utah, without regard to conflict of law principles. Any legal action must be brought in the courts of Cache County, Utah.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy and any written service agreement, constitute the entire agreement between you and Sasquatch Tree Services regarding our services.

17. Changes to Terms

We reserve the right to modify these Terms at any time. When we make changes:

We will update the "Last Updated" date at the top
Continued use of our website or services after changes constitutes acceptance
Changes will not affect existing service agreements already in place

18. Contact Information

If you have questions about these Terms, contact us:

Sasquatch Tree Services
Email: [Email Address]
Phone: [Phone Number]
Address: [Business Mailing Address]

19. Acknowledgment

By using our website, submitting a bid request, or engaging our services, you acknowledge that:

You have read and understood these Terms
You agree to be bound by these Terms
You are legally capable of entering into this agreement

Last Updated: TBD - To be set by owner
Sasquatch Tree Services
Cache County, Utah
sasquatchtreeservices.com